Websites & Shopify
Ongoing Help for Your Shopify Store
Keep your store current without handling every change yourself. We provide agreed maintenance, product and content updates, and troubleshooting within a defined scope and response window.
Who it’s for
- Busy merchants who need regular store updates
- Stores without in-house technical help
- Brands running frequent promotions or seasonal changes
What’s included
- Product and collection updates
- Banner, page, and content updates
- Theme and app troubleshooting
- Routine store checks
- Guidance on Shopify settings
Deliverables
- Agreed monthly or per-task support
- Log of completed updates
What we need from you
- Collaborator access to your store
- Clear requests with content and images
- A priority contact
How it works
- 1
Agree scope
Monthly hours or per-task support.
- 2
Request
You send updates through the agreed channel.
- 3
Update
We complete tasks within the response window.
- 4
Confirm
You check the changes.
- 5
Log
A record of all completed work.
Scope notes & exclusions
- Support covers agreed hours or tasks; additional work is quoted separately.
- Issues caused by third-party apps may need the app developer’s support.
- Response times apply only as agreed in writing.
Frequently asked questions
Is support monthly or per task?
Either. We can agree a monthly allowance or quote individual tasks.
How do I send requests?
Through WhatsApp or email, or another channel agreed when support begins.
Let’s work together
Ready to Discuss Shopify Support?
Share your requirements and we’ll reply with the next steps, scope, and a custom quote.